A 99.9% Server Uptime
The primary benefit of constructing your very own cloud hosting platform is that you do not need to worry about compatibility issues – you configure a given set of software applications in such a way so as to be compatible with a defined set of hardware elements. The outcome is something significantly more steady and dependable, since there are less possible chances of failure. We have set up our cloud hosting system atop tried and tested hardware elements coupled with a significantly tweaked version of Security–Enhanced Linux in an attempt to create an incredibly secure and safe home for all your sites.
That’s why, with each of our cloud plans packages we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
In addition to our cloud hosting platform, we have also set up our very own internal network in each one of our datacenters. Everything is based on first–rate hardware manufactured by Juniper. Besides, on each and every router, we’ve configured a firewall with an intricate algorithm to help sift all dubious requests.
Thus, in all our datacenter facilities – in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, you can enjoy a 99.9% network uptime guarantee. And this guarantee is available with all web hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, if it is your hard–earned money at stake, you can’t feel really secure. This is exactly why, with all our cloud hosting plans we offer a 30–day money–back guarantee. In case you don’t feel content with our hosting service or if you would like to get a more powerful web hosting solution, like a VPS web hosting plans or even a dedicated web hosting plans – you will get a full refund, without secret fees or refund charges.
24/7 Technical Support
If you’ve ever had to wait around for hours to receive a response, you probably know how frustrating this can be, even more so when your website is at stake. This is why our company offers you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our tech support engineers will be at your disposal and they’ll reply to you within one hour. And the best thing is that their average ticket response time is under twenty minutes!