In case you've ever had a cloud hosting account before or you've dealt with any other kind of online service, you're probably well aware from your personal experience that for many things it's better to consult with a live person over the phone instead of exchange support tickets or e-mail messages. If you'd like to find out more about a specific service before you decide to purchase it or when something small-scale should be made, for example, it is much easier and a lot faster to get it done real-time. When you are able to get hold of representatives by phone, it's very likely that you're dealing with an actual website hosting provider, not a reseller. The type of support that you can get over the phone may differ between different companies - from very general matters to professional tech support. Typically the majority of suppliers will offer you pre-sales assistance and first level telephone support, while more complicated tech matters are resolved via electronic mail or tickets.

Phone Support in Cloud Hosting

All our cloud hosting plans feature telephone support 14 hours per day even on public holidays, therefore if you don't have an account yet, you can call and learn more about our services or if we'll meet the system requirements for your web sites. For your benefit, we have local telephone lines in the United States, Great Britain and Australia, so you'll be able to call the number that is closer to you. In case you're a current customer, we will assist you timely with any general and billing issues and with various tech matters so as to save you time and efforts - we acknowledge the fact that often it's quicker to talk with a live person so as to get things done instantly. Of course, some matters cannot be taken care of over the phone, so if this is the case you'll be able to take advantage of our ticketing system.

Phone Support in Semi-dedicated Servers

We offer live telephone support 14 hours per day as a part of the support services for each and every semi-dedicated server package that we supply. Since some issues are more complex and time-consuming, you will have to open a ticket if you experience such an issue, still for all billing, general or small-scale technical issues you can always phone us and we will help you quickly so as to save you the time you will need to spend on opening a support ticket. Even if you don't have an account yet, you can find out if you can host your internet sites on our state-of-the-art cloud platform or you will be able to get any other general info on our semi-dedicated services. We now have local phone numbers in the United States, the UK and Australia along with a global number, which means that you can call the one that is nearer to where you are.