Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Providing outstanding support in good time is our main priority, so we backup each cloud plans plan with a one hour ticket answer warranty. After you present a ticket or post an e–mail, our client help support team will do all they could do to present the most acceptable answer to your situation and to offer guidance quickly.

  • Top quality support service
  • A Top–quality Support Service

  • Our technical support service is provided by a group of qualified technicians who are ready to answer to your request as soon as possible. You’ll be able to make contact with the support staff by starting a technical support ticket from your Web Hosting Control Panel or by posting us an email message. On working days, you can also call us on the telephone or use the online chatting solution.

  • Intuitive help center
  • An Intuitive Help Section

  • We have integrated a thorough education base into the Control Panel to help you get hold of beneficial step by step directions at any time. Each section of the Control Panel possesses its own contextual help area displaying a list of how–to content articles. We have also organized instructional videos to offer you a better visual representation of just how to carry out any given task.