1 hour ticket response
EZblue Software Hosting’s team of support engineers is focused on providing swift answers to each of your inquiries. We’ll examine your support ticket as soon as it has been delivered and will respond back to you with a solution to your problem within maximum 1 hour after the helpdesk ticket submission. As a matter of fact, our average trouble ticket response time is twenty minutes.
A Premium–Quality Help Desk Support Service
Our customer care staff representatives possess broad experience in the cloud plans niche and are practiced enough to provide a prompt answer to your problem. If, however, the problem at hand is not within the competency of a technician, the client support ticket will be sent to a programmer or system administrator for additional investigation.
An Intuitive Help Center
To help you find a quick tip on how you can use a given feature, we have incorporated a truly intuitive Help Center section in our Web Hosting Control Panel. You can search through a broad selection of web hosting account management articles and website management articles, have a gaze at the F.A.Q. repository or check our instructional video tutorials.